Partner Network
Our Boutique Partner Network
Coutr partners exclusively with carefully vetted, authorized luxury boutiques in the United States and Europe. Every partner in our network meets stringent standards to ensure you receive authentic products with exceptional service.
Why Our Partner Network Matters
The strength of Coutr lies in the quality of our supplier relationships. We don't work with just anyone—every boutique in our network has been thoroughly vetted and must meet our strict standards for authorization, authenticity, and professionalism. This ensures that every product you purchase from Coutr comes from a trusted, legitimate source.
Partner Requirements
To become a Coutr partner, boutiques must meet all of the following requirements:
✓ Authorized Retailer Status
Partners must be authorized retailers for all brands they carry, purchasing directly from brands or authorized distributors. We require documentation proving authorization for each brand. No gray market or unauthorized sources are permitted.
✓ Business Licensing & Registration
All partners must maintain proper business licensing, registration, and tax documentation. Partners must operate from a physical retail location with a legitimate business address. We verify business registration in their respective country or state.
✓ Authentication Commitment
Partners guarantee that every product is 100% authentic and sourced from authorized channels. They must maintain records of their supply chain and be able to provide authentication documentation upon request. Counterfeit goods result in immediate partnership termination.
✓ Professional Standards
Partners must meet our standards for packaging quality, shipping speed, inventory accuracy, and product condition. They must have reliable systems for order fulfillment, tracking, and communication. Professional operations are essential.
✓ Technology Integration
Partners must be able to integrate with our technology platform through secure API connections. This includes real-time inventory synchronization, automated order routing, and shipping notification systems. Technical capability is required.
✓ Customer Service Excellence
While Coutr handles all customer-facing communication, partners must be responsive to our internal requests, process returns efficiently, and maintain high standards for product quality. Partner performance is continuously monitored.
Our Vetting Process
Every potential partner undergoes a rigorous evaluation process before being admitted to our network:
Initial Application & Business Verification
Boutiques submit an application with business registration documents, tax identification, proof of physical location, and business licenses. We verify all information and conduct background checks on the business entity.
Brand Authorization Documentation
We require proof of authorized retailer status for every brand the boutique carries. This includes authorization letters from brands, invoices from authorized distributors, or other documentation proving legitimate sourcing. We verify this documentation with brands when possible.
Operational Assessment
We evaluate the boutique's fulfillment capabilities, shipping processes, packaging standards, and inventory management systems. We may request sample shipments to assess quality and professionalism. Technical capabilities for API integration are tested.
Reference & Reputation Check
We research the boutique's reputation in the luxury fashion industry, review any customer feedback, and contact references. We look for any history of counterfeit goods, poor customer service, or unethical business practices.
Contract & Onboarding
Once approved, partners sign a formal supplier agreement outlining all requirements, standards, and expectations. We then complete technical integration, test order fulfillment, and begin with a probationary period to ensure quality standards are met consistently.
Ongoing Partner Monitoring
Partnership with Coutr is not a one-time approval—we continuously monitor all partners to ensure they maintain our standards:
Performance Metrics
We track shipping speed, order accuracy, product condition, and customer satisfaction for every order fulfilled by each partner.
Quality Audits
We conduct regular audits of partner operations, including product authentication reviews and packaging quality checks.
Authorization Renewal
Partners must periodically renew their brand authorization documentation to ensure they maintain authorized retailer status.
Compliance Reviews
We ensure partners maintain current business licenses, insurance, and all legal requirements for operating a retail business.
Note: Partners who fail to maintain our standards are removed from the network immediately. We have zero tolerance for counterfeit goods, poor customer service, or any practices that could compromise product authenticity or customer experience.
Why We Don't Publicly List Our Partners
You may notice we don't publicly list the names of our boutique partners. This is intentional and protects both our partners and our customers:
- Partner Privacy: Our partners prefer to maintain their business privacy and not be publicly associated with aggregation platforms
- Competitive Protection: Publicly listing our supplier network would allow competitors to contact and potentially poach our partners
- Price Integrity: Customers shop on Coutr for our curated selection and best prices—not to comparison shop individual boutiques
- Brand Relationships: Some brands prefer their authorized retailers not be publicly associated with marketplace platforms
Our Partner Network Coverage
Europe
Our European partners include boutiques in Italy, Spain, and other luxury fashion centers. Many designer brands are headquartered in Europe, providing excellent availability.
Interested in Becoming a Partner?
If you operate an authorized luxury boutique in the US or Europe and are interested in joining our network, we'd love to hear from you.
To Qualify, You Must:
- Be an authorized retailer for luxury fashion brands
- Have a physical retail location with proper business licensing
- Maintain professional fulfillment and customer service standards
- Be able to integrate with our technology platform (API)
- Provide documentation of brand authorization
- Have a track record of authentic product sourcing
Please include your business name, location, brands you carry, and authorization documentation in your initial inquiry. Due to high volume, we can only respond to applications from authorized boutiques that meet our requirements.