FREE SHIPPING ON ALL ORDERS OVER $1000

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SIGN UP TO OUR EMAIL NEWSLETTER AND GET 10% OFF YOUR NEXT ORDER

","topbarMessage2Link","topbarMessage3","

SHOP OUR DESIGNER SALE: UP TO 60% OFF

","topbarMessage3Link","topbarMessage4","

ENJOY EXTRA 20% OFF OUR SUMMER SALE EVENT | USE CODE - SUMMER20

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NEW ARRIVAL SALE | GET EXTRA 15% OFF | USE CODE NEW15 | LIMITED TIME OFFER

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Couture Fashion Group Corporation

15333 Culver Dr, Ste 340-2353, Irvine, California 92604, United States

Contact Us:

Phone: +1 (949) 535-4880

Email: support@coutr.com

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Information

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Frequently Asked Questions

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Newsletter

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Curated designer fashion from authorized European boutiques.

Welcome to COUTR, a luxury marketplace offering authentic, premium fashion from the world’s most coveted designers and boutiques. Our mission is to bridge the gap between timeless luxury and modern convenience by delivering exceptional pieces straight to your wardrobe, no matter where you are. With a focus on trust, quality, and personalized service, every item on COUTR.COM is carefully sourced from our network of global partners. We guarantee 100% authenticity and a seamless shopping experience. Discover your next statement piece at COUTR.COM – where style is more than fashion, it’s a lifestyle.

Phone: +1 (949) 535-4880

Email: support@coutr.com

Operated by: Couture Fashion Group Corporation 15333 Culver Dr, Ste 340-2353, Irvine, California 92604, United States

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Free delivery and returns from $30

New eco friendly arrivals!

Planet friendly packaging - always!

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Order and Shipping Policy

At COUTR, we are committed to ensuring that your luxury fashion purchases are delivered securely and in a timely manner. Please review the information below to understand our shipping process.

Order Processing

All orders on COUTR are processed and shipped by our international vendors located across Europe. Once an order is placed, it is considered final—we are unable to modify, cancel, or apply price adjustments.

Vendors typically prepare and ship items within 1 to 3 business days. Please note that orders placed on weekends or public holidays will be processed on the following business day.

Our pricing and promotions vary daily based on vendor updates and market conditions. For this reason, we do not offer price adjustments for past orders if new discounts or offers become available after your purchase.

Order Cancellations

At COUTR, orders may be canceled within 1 hour of purchase. After this window, orders are immediately processed with our global vendors and can no longer be modified or canceled.

To request a cancellation within the 1-hour window, please contact our support team at support@coutr.com with your order number.

Shipping Carriers and Delivery Timeline

COUTR partners with major carriers for reliable worldwide delivery. Once your item has shipped, you will receive a confirmation email with tracking information.

Estimated delivery time after shipment: 3 to 6 business days
Please allow extra time during major holidays or due to customs clearance in your destination country.

Shipping Rates

COUTR offers complimentary shipping on all orders of $1000 or more. A shipping fee of $35 applies to orders under $1000.

Please note that any applicable customs duties, taxes, or import fees are not included in the order total and are the responsibility of the customer. These may be collected by the carrier at the time of delivery.

Tracking Your Order

Once your order is fulfilled, you will automatically receive an email with tracking details. After receiving it, please allow up to 24 hours for the tracking number to become active.

Shipping Restrictions

We offer worldwide shipping, but in rare cases, service to certain countries or regions may be unavailable due to carrier limitations. If we are unable to fulfill your order due to shipping restrictions, our customer service team will notify you immediately.

Returns and Shipping Deductions

Returns must be initiated through our automated return portal. Return shipping costs will be deducted from your refund unless otherwise specified. Please see our Return Policy for full details.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer service team at support@coutr.com.

Updated August 13, 2025

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We accept returns for all items within 14 calendar days of delivery for items in original condition, unworn and unused, with all tags and packaging intact.

Excluded items: For hygiene and safety reasons, we do not accept returns on underwear, swimwear, pierced jewelry (earrings), cosmetics, or any item marked as Final Sale.

Return Fees

Wrong shipment (incorrect item, size, or color; damaged or not as described): Free return label.
All other returns: A USD $30 shipping label fee per item will be deducted from your refund. This fee is for the label only, not the entire return.

Import Duties & VAT

Import duties (on the original import and on return export) are non-refundable, as these are collected by customs and cannot be reimbursed by COUTR.
VAT on return shipments will be handled by COUTR and will not be recharged to you.

Return Timeline & Conditions

Customers have 14 calendar days from the delivery date to request a return.
If your return is approved, it must be shipped back within that same 14-day window (based on the carrier’s first scan).
Late returns may be refused and, if refused, the $30 label fee (if issued) will still be charged.

Item condition requirements:

New, unworn, unwashed, unused, undamaged
All original tags/labels attached in original position
Original packaging and accessories included (e.g., boxes, dust bags, authenticity cards)
Brand packaging must be protected — do not tape directly onto shoe boxes or brand boxes

Return Authorization

All returns must be pre-approved and use the COUTR-issued label.
Returns shipped without our authorization may be refused and returned at your expense.

Rejected Returns

If a returned item does not meet our condition requirements, it will be rejected and shipped back to you at your expense. If you do not arrange re-shipment within 14 days, the item may be considered abandoned.

Return Process

Submit your request via our Return Portal: https://returns.coutr.com
We’ll review and confirm eligibility.
If approved, we’ll issue a return label.
You can dropoff or schedule a pickup from the carrier on the label

Multiple-Item Orders

If your order contains items from different vendors, each item must be returned separately using the specific label provided for that item. Combining items into one return shipment may delay or void your refund.

Refused Deliveries & Incorrect Returns

Refusing delivery for reasons other than damage/defect counts as a return and will incur the $30 label fee plus any non-refundable duties.
Items shipped to the wrong address or without COUTR’s approval will not be refunded.

Refunds

Refunds are processed within 10 business days after the returned item is received and inspected at the vendor’s warehouse. Original shipping fee is nonrefundable.

Deductions (when applicable):

$30 return label fee per item (not charged for wrong shipments)
Non-refundable import duties

Your bank/payment provider may take additional time to post the credit.

Exchanges

We do not offer direct exchanges. To receive another item, please place a new order once your return has been processed.

Excessive Returns

We monitor return activity. Repeated returns that represent a significant portion of your purchases may result in account review or closure.

Last Updated: Sep 1, 2026

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Crafted from 100% premium cotton for ultimate comfort
Perfect for layering in the autumn and winter seasons
Sleek design that effortlessly pairs with any wardrobe
Ideal for both casual and semi-formal occasions
High-quality stitching ensures durability and longevity

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Stylish Men’s Sneakers Edition",[],{"_15":3302,"_2843":1866,"_50":1846,"_2164":3303,"_3157":3304,"_3010":3305,"_3160":1692,"_3161":6,"_3162":6,"_3163":3206,"_3165":3207,"_3167":3306},1291602285,"Came on time and was thrilled","Shani Taub","2026-08-10T17:07:10+00:00",[],"average",4.333333333333333,"total",123,"diagnostics",{"_3313":1692,"_3314":2700,"_3315":3316,"_3317":3318,"_3319":-5},"tokenPresent","shopDomain","pagesFetched",2,"lastStatus",200,"error",{"_15":3032,"_3010":3321,"_3012":3322,"_3014":-5,"_3020":3323,"_52":3331,"_3023":3332},"2026-02-25T06:49:37.916Z","2026-07-22T02:55:23.748Z",{"_3112":3324,"_3083":3325,"_3038":1692,"_3326":6,"_3327":6,"_3328":3329,"_3061":6,"_3330":3316},32,"You may also 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ultimate comfort Perfect for layering in the autumn and winter seasons Sleek design that effortlessly pairs with an...","alternates",[3383,3386,3389,3392,3395,3398,3401,3404,3407,3410,3413,3416,3419,3422,3425,3428,3431,3434,3437],{"_23":1803,"_1837":3384,"_3385":1692},"en-US","default",{"_23":3387,"_1837":3388,"_3385":6},"https://www.coutr.com/en-au/products/darkpark-versatile-paintntaloni-trousers-2","en-AU",{"_23":3390,"_1837":3391,"_3385":6},"https://www.coutr.com/en-ca/products/darkpark-versatile-paintntaloni-trousers-2","en-CA",{"_23":3393,"_1837":3394,"_3385":6},"https://www.coutr.com/en-cn/products/darkpark-versatile-paintntaloni-trousers-2","en-CN",{"_23":3396,"_1837":3397,"_3385":6},"https://www.coutr.com/en-de/products/darkpark-versatile-paintntaloni-trousers-2","en-DE",{"_23":3399,"_1837":3400,"_3385":6},"https://www.coutr.com/en-es/products/darkpark-versatile-paintntaloni-trousers-2","en-ES",{"_23":3402,"_1837":3403,"_3385":6},"https://www.coutr.com/en-fr/products/darkpark-versatile-paintntaloni-trousers-2","en-FR",{"_23":3405,"_1837":3406,"_3385":6},"https://www.coutr.com/en-gb/products/darkpark-versatile-paintntaloni-trousers-2","en-GB",{"_23":3408,"_1837":3409,"_3385":6},"https://www.coutr.com/en-hk/products/darkpark-versatile-paintntaloni-trousers-2","en-HK",{"_23":3411,"_1837":3412,"_3385":6},"https://www.coutr.com/en-it/products/darkpark-versatile-paintntaloni-trousers-2","en-IT",{"_23":3414,"_1837":3415,"_3385":6},"https://www.coutr.com/en-jp/products/darkpark-versatile-paintntaloni-trousers-2","en-JP",{"_23":3417,"_1837":3418,"_3385":6},"https://www.coutr.com/en-nl/products/darkpark-versatile-paintntaloni-trousers-2","en-NL",{"_23":3420,"_1837":3421,"_3385":6},"https://www.coutr.com/en-vn/products/darkpark-versatile-paintntaloni-trousers-2","en-VN",{"_23":3423,"_1837":3424,"_3385":6},"https://www.coutr.com/ar/products/darkpark-versatile-paintntaloni-trousers-2","ar-US",{"_23":3426,"_1837":3427,"_3385":6},"https://www.coutr.com/es/products/darkpark-versatile-paintntaloni-trousers-2","es-US",{"_23":3429,"_1837":3430,"_3385":6},"https://www.coutr.com/ja/products/darkpark-versatile-paintntaloni-trousers-2","ja-US",{"_23":3432,"_1837":3433,"_3385":6},"https://www.coutr.com/vi/products/darkpark-versatile-paintntaloni-trousers-2","vi-US",{"_23":3435,"_1837":3436,"_3385":6},"https://www.coutr.com/zh-cn/products/darkpark-versatile-paintntaloni-trousers-2","zh_cn-US",{"_23":3438,"_1837":3439,"_3385":6},"https://www.coutr.com/zh-hk/products/darkpark-versatile-paintntaloni-trousers-2","zh_tw-US",[3441,3452],{"_1810":1811,"_1812":3442,"_3443":3444},"BreadcrumbList","itemListElement",[3445,3451],{"_1812":3446,"_3447":2150,"_17":3448,"_3449":3450},"ListItem","position","Products","item","https://www.coutr.com/products",{"_1812":3446,"_3447":3316,"_17":2792},{"_1810":1811,"_1812":3453,"_25":3454,"_19":3380,"_39":3456,"_17":2792,"_3457":3458,"_2943":1846,"_23":1803},"Product",{"_1812":3455,"_17":2794},"Brand",[2828],"offers",[3459],{"_1812":3460,"_3461":3462,"_2940":1939,"_3463":1844,"_2943":1846,"_23":1803},"Offer","availability","https://schema.org/InStock","priceCurrency","recommended",["P",3465],[],"brandSizeCharts",[3469,3602],{"_15":3470,"_3471":1692,"_3472":2884,"_3473":3474,"_3547":3548,"_3549":3550,"_3551":-5,"_3552":3553,"_3563":2860,"_3564":3565},"61b5b9c8-c141-4b28-b236-0a03dd7140ac","generatedByAi","brandSlug","rows",[3475,3486,3495,3504,3512,3521,3530,3539],[3476,3477,3478,3479,3480,3478,1722,3481,3482,3483,3484,3485],"XXS","34","32","0","4","155/80A","44","78","60","86",[3487,3488,3477,1696,3489,3477,3113,3490,3491,3492,3493,3494],"XS","36","6","160/84A","55","82","64","90",[3496,3497,3488,3480,3498,3488,3499,3500,3501,3485,3502,3503],"S","38","8","7","165/88A","66","68","94",[3505,3506,3497,3489,2453,3497,3507,3508,3509,3494,3510,3511],"M","40","9","170/92A","77","72","98",[3513,3514,3506,3498,3515,3506,3516,3517,3518,3519,3483,3520],"L","42","12","11","175/96A","88","96","104",[3522,3482,3514,2453,3523,3514,3524,3525,3526,3527,3528,3529],"XL","14","13","180/100A","99","102","84","110",[3531,3532,3482,3515,3533,3482,3534,3535,3536,3537,3494,3538],"XXL","46","16","15","185/104A","100","108","116",[3540,3541,3532,3523,3542,3532,3543,3544,3529,3545,3519,3546],"3XL","48","18","17","190/110A","114","122","brandName","Darkpark","notes","Darkpark's official size table is not publicly available. This chart uses standard Italian luxury women's sizing (IT 34–48) and approximate CN/KR equivalents. Measurements are body measurements (cm). If you are between sizes, size up or consult customer service.","sourceUrl","columns",[3554,3555,3556,1827,3557,3558,2725,2730,3559,3560,3561,3562],"Letter","IT","EU","UK","FR","KR","Bust (cm)","Waist (cm)","Hips (cm)","chartType","translations",{"_2711":3566,"_2724":3572,"_2739":3578,"_2729":3584,"_2719":3590,"_2734":3596},{"_3552":3567,"_3549":3571},[3554,3555,3556,1827,3557,3558,2725,2730,3559,3568,3569,3570],"محيط الصدر (cm)","محيط الخصر (cm)","محيط الورك (cm)","جدول المقاسات الرسمي لداركبار غير متاح للعامة. هذا الجدول يستخدم مقاسات نسائية إيطالية فاخرة قياسية (IT 34–48) وما يعادلها التقريبي في CN/KR. القياسات هي قياسات الجسم (سم). إذا كنت بين مقاسين، اختر المقاس الأكبر أو استشر خدمة العملاء.",{"_3552":3573,"_3549":3577},[3554,3555,3556,1827,3557,3558,2725,2730,3559,3574,3575,3576],"バスト (cm)","ウエスト (cm)","ヒップ (cm)","Darkparkの公式サイズ表は公開されていません。このチャートは標準的なイタリアのラグジュアリーレディースサイズ（IT 34–48）と概算の中国/韓国換算を使用しています。表示の寸法は身体寸法（cm）です。サイズが中間の場合はワンサイズ上をお選びいただくか、カスタマーサービスにご相談ください。",{"_3552":3579,"_3549":3583},[3554,3555,3556,1827,3557,3558,2725,2730,3559,3580,3581,3582],"Vòng ngực (cm)","Vòng eo (cm)","Vòng mông (cm)","Bảng kích cỡ chính thức của Darkpark không được công bố công khai. Bảng này sử dụng kích cỡ tiêu chuẩn nữ cao cấp của Ý (IT 34–48) và tương đương ước tính cho CN/KR. Các kích thước là số đo cơ thể (cm). Nếu bạn nằm giữa hai cỡ, hãy chọn cỡ lớn hơn hoặc liên hệ dịch vụ khách hàng.",{"_3552":3585,"_3549":3589},[3554,3555,3556,1827,3557,3558,2725,2730,3559,3586,3587,3588],"胸围 (cm)","腰围 (cm)","臀围 (cm)","Darkpark 官方尺码表未公开。本尺码表采用意大利奢侈品牌女士标准尺码（IT 34–48），并列出近似的中国/韩国等值尺码。所示为身体尺寸（厘米）。如果介于两个尺码之间，建议选大一码或咨询客服。",{"_3552":3591,"_3549":3595},[3554,3555,3556,1827,3557,3558,2725,2730,3559,3592,3593,3594],"胸圍 (cm)","腰圍 (cm)","臀圍 (cm)","Darkpark 的官方尺碼表並未公開。本表採用意大利高級女裝常用尺碼（IT 34–48），並標示相近的 CN/KR 對應尺碼作參考。表中尺寸為身體尺寸，單位為厘米（cm）。如介乎兩個尺碼之間，建議選大一號或諮詢客服。",{"_3552":3597,"_3549":3601},[3554,3555,3556,1827,3557,3558,2725,2730,3559,3598,3599,3600],"Busto (cm)","Cintura (cm)","Caderas (cm)","La tabla de tallas oficial de Darkpark no está disponible públicamente. Esta guía utiliza la talla italiana estándar de lujo para mujer (IT 34–48) y equivalentes aproximados CN/KR. Las medidas corresponden a las medidas corporales (cm). Si estás entre tallas, elige la talla superior o consulta con atención al cliente.",{"_15":3603,"_3471":1692,"_3472":2884,"_3473":3604,"_3547":3548,"_3549":3638,"_3551":-5,"_3552":3639,"_3563":3640,"_3564":3641},"7d9bff4a-9835-49a3-981d-60bb87003d3c",[3605,3610,3614,3619,3623,3628,3631,3635],[3606,3606,3113,3607,3608,3609,3609],"35","2.5","22.5","225",[3488,3488,3489,3611,3612,3613,3613],"3.5","23","230",[3615,3615,3616,3480,3617,3618,3618],"37","6.5","23.5","235",[3497,3497,3620,3113,3621,3622,3622],"7.5","24","240",[3624,3624,3625,3489,3626,3627,3627],"39","8.5","24.5","245",[3506,3506,3507,3616,3629,3630,3630],"25","250",[3632,3632,2453,3499,3633,3634,3634],"41","26","260",[3514,3514,3516,3498,3636,3637,3637],"27","270","Standard EU/IT → US/UK/JP conversions used. Darkpark does not publish an official shoe conversion — use this as a guideline. If unsure, try on or check retailer return policy; some Italian lasts run small (consider half size up).",[3555,3556,1827,3557,2725,2730,3559],"shoes",{"_2711":3642,"_2724":3645,"_2739":3648,"_2729":3651,"_2719":3654,"_2734":3657},{"_3552":3643,"_3549":3644},[3555,3556,1827,3557,2725,2730,3559],"تم استخدام تحويلات قياسية من EU/IT إلى US/UK/JP. داركبار لا تنشر معادلة رسمية للأحذية — استخدم هذا كدليل إرشادي. إذا لم تكن متأكداً، جرّب الحذاء أو راجع سياسة إرجاع التاجر؛ بعض قوالب الأحذية الإيطالية تميل لأن تكون أصغر (فكر في زيادة نصف مقاس).",{"_3552":3646,"_3549":3647},[3555,3556,1827,3557,2725,2730,3559],"標準的なEU/IT→US/UK/JPの換算を使用しています。Darkparkは公式の靴のサイズ換算を公表していないため、あくまで目安としてご利用ください。不安な場合は試着するか、販売店の返品ポリシーを確認してください。イタリア製のラストは小さめに仕上がるものがあり（ハーフサイズ上げることを検討してください）。",{"_3552":3649,"_3549":3650},[3555,3556,1827,3557,2725,2730,3559],"Áp dụng quy đổi tiêu chuẩn EU/IT → US/UK/JP. Darkpark không công bố bảng quy đổi giày chính thức — chỉ nên xem đây là hướng dẫn. Nếu không chắc chắn, hãy thử mang hoặc kiểm tra chính sách đổi/trả của nhà bán lẻ; một số khuôn giày Ý có kích thước nhỏ hơn (cân nhắc tăng nửa cỡ).",{"_3552":3652,"_3549":3653},[3555,3556,1827,3557,2725,2730,3559],"使用标准的欧盟/意大利→美/英/日尺码换算。Darkpark 未发布官方鞋码换算表，仅供参考。如不确定，请试穿或查看零售商的退货/换货政策；部分意大利鞋楦偏小（可考虑加半码）。",{"_3552":3655,"_3549":3656},[3555,3556,1827,3557,2725,2730,3559],"採用一般 EU/IT → US/UK/JP 換算對照表。Darkpark 並無公布官方鞋碼換算，僅供參考。如不確定，建議試穿或查看零售商退換貨政策；部分意大利鞋楦偏細（可考慮加半碼）。",{"_3552":3658,"_3549":3659},[3555,3556,1827,3557,2725,2730,3559],"Se usan las conversiones estándar EU/IT → US/UK/JP. Darkpark no publica una conversión oficial de calzado; úsala solo como orientación. Si tienes dudas, pruébatelas o consulta la política de devoluciones del minorista; algunas hormas italianas van pequeñas (considera subir medio número).","brandInfo",{"_3662":2884,"_17":3548,"_3663":-5,"_3664":-5},"slug","originCountry","originSizeSystem","actionData","errors"]

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