訂閱電郵通訊，即可享訂單15% 折扣 | 使用優惠碼 15OFF

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凡訂單滿 $1000 免運費

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透過 SHOP PAY 先買後付

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Couture Fashion Group Corporation

15333 Culver Dr, Ste 340-2353, Irvine, California 92604, United States

聯絡我們：

電話： +1 (949) 535-4880

電郵： support@coutr.com

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資訊

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常見問題

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電郵通訊

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Curated designer fashion from authorized European boutiques.

Welcome to COUTR, a luxury marketplace offering authentic, premium fashion from the world’s most coveted designers and boutiques. Our mission is to bridge the gap between timeless luxury and modern convenience by delivering exceptional pieces straight to your wardrobe, no matter where you are. With a focus on trust, quality, and personalized service, every item on COUTR.COM is carefully sourced from our network of global partners. We guarantee 100% authenticity and a seamless shopping experience. Discover your next statement piece at COUTR.COM – where style is more than fashion, it’s a lifestyle.

Phone: +1 (949) 535-4880

Email: support@coutr.com

Operated by: Couture Fashion Group Corporation 15333 Culver Dr, Ste 340-2353, Irvine, California 92604, United States

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購滿 $30 即享免運費及免費退貨

全新環保單品登場！

對地球友善包裝 - 永遠如一！

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Order and Shipping Policy

At COUTR, we are committed to ensuring that your luxury fashion purchases are delivered securely and in a timely manner. Please review the information below to understand our shipping process.

Order Processing

All orders on COUTR are processed and shipped by our international vendors located across Europe. Once an order is placed, it is considered final—we are unable to modify, cancel, or apply price adjustments.

Vendors typically prepare and ship items within 1 to 3 business days. Please note that orders placed on weekends or public holidays will be processed on the following business day.

Our pricing and promotions vary daily based on vendor updates and market conditions. For this reason, we do not offer price adjustments for past orders if new discounts or offers become available after your purchase.

Order Cancellations

At COUTR, orders may be canceled within 1 hour of purchase. After this window, orders are immediately processed with our global vendors and can no longer be modified or canceled.

To request a cancellation within the 1-hour window, please contact our support team at support@coutr.com with your order number.

Shipping Carriers and Delivery Timeline

COUTR partners with DHL for reliable worldwide delivery. Once your item has shipped, you will receive a confirmation email with tracking information.

Estimated delivery time after shipment: 3 to 6 business days
Please allow extra time during major holidays or due to customs clearance in your destination country.

Shipping Rates

COUTR offers complimentary shipping on all orders of $1000 or more. A shipping fee of $35 applies to orders under $1000.

Please note that any applicable customs duties, taxes, or import fees are not included in the order total and are the responsibility of the customer. These may be collected by the carrier at the time of delivery.

Tracking Your Order

Once your order is fulfilled, you will automatically receive an email with tracking details. After receiving it, please allow up to 24 hours for the tracking number to become active.

Shipping Restrictions

We offer worldwide shipping, but in rare cases, service to certain countries or regions may be unavailable due to carrier limitations. If we are unable to fulfill your order due to shipping restrictions, our customer service team will notify you immediately.

Returns and Shipping Deductions

Returns must be initiated through our automated return portal. Return shipping costs will be deducted from your refund unless otherwise specified. Please see our Return Policy for full details.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer service team at support@coutr.com.

Updated August 13, 2025

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We accept returns for all items within 14 calendar days of delivery for items in original condition, unworn and unused, with all tags and packaging intact.

Excluded items: For hygiene and safety reasons, we do not accept returns on underwear, swimwear, pierced jewelry (earrings), cosmetics, or any item marked as Final Sale.

Return Fees

Wrong shipment (incorrect item, size, or color; damaged or not as described): Free return label.
All other returns: A USD $30 shipping label fee per item will be deducted from your refund. This fee is for the label only, not the entire return.

Import Duties & VAT

Import duties (on the original import and on return export) are non-refundable, as these are collected by customs and cannot be reimbursed by COUTR.
VAT on return shipments will be handled by COUTR and will not be recharged to you.

Return Timeline & Conditions

Customers have 14 calendar days from the delivery date to request a return.
If your return is approved, it must be shipped back within that same 14-day window (based on the carrier’s first scan).
Late returns may be refused and, if refused, the $30 label fee (if issued) will still be charged.

Item condition requirements:

New, unworn, unwashed, unused, undamaged
All original tags/labels attached in original position
Original packaging and accessories included (e.g., boxes, dust bags, authenticity cards)
Brand packaging must be protected — do not tape directly onto shoe boxes or brand boxes

Return Authorization

All returns must be pre-approved and use the COUTR-issued label.
Returns shipped without our authorization may be refused and returned at your expense.

Rejected Returns

If a returned item does not meet our condition requirements, it will be rejected and shipped back to you at your expense. If you do not arrange re-shipment within 14 days, the item may be considered abandoned.

Return Process

Submit your request via our Return Portal: https://www.coutr.com/account/returns
We’ll review and confirm eligibility.
If approved, we’ll issue a return label.
You can dropoff or schedule a pickup from the carrier on the label

Multiple-Item Orders

If your order contains items from different vendors, each item must be returned separately using the specific label provided for that item. Combining items into one return shipment may delay or void your refund.

Refused Deliveries & Incorrect Returns

Refusing delivery for reasons other than damage/defect counts as a return and will incur the $30 label fee plus any non-refundable duties.
Items shipped to the wrong address or without COUTR’s approval will not be refunded.

Refunds

Refunds are processed within 3 business days after the returned item is received and inspected at the vendor’s warehouse.

Deductions (when applicable):

$30 return label fee per item (not charged for wrong shipments)
Non-refundable import duties

Your bank/payment provider may take additional time to post the credit.

Exchanges

We do not offer direct exchanges. To receive another item, please place a new order once your return has been processed.

Excessive Returns

We monitor return activity. Repeated returns that represent a significant portion of your purchases may result in account review or closure.

Last Updated: Aug 12, 2025

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Crafted from high-quality textured leather
Features a matching signature star and heel tab
Stylish lace-up fastening for a snug fit
Boasts a vintage-effect finish for a classic look
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094,3095,3081,3096,3097],"L","14","13","175/96","88","76","102",[3099,2627,2627,2115,3100,2627,3101,3102,3103,3089,3104,3105],"XL","16","15","180/100","99","80","106",[3107,2663,2663,3084,3108,2663,3109,3110,3111,3097,3112,3111],"XXL","18","17","185/104","110","84",[3114,3115,3115,3092,3116,3115,3117,3118,3119,3105,3095,3120],"3XL","48","20","19","190/108","120","114","brandName","Golden Goose","notes","Based on standard Italian luxury sizing. Golden Goose clothing is often cut for a slightly relaxed fit — if you prefer a closer fit size down; if between sizes, size up for a relaxed look.","sourceUrl","https://www.goldengoose.com","columns",[3129,3130,3131,1554,3132,3133,2381,2386,3134,3135,3136,3137],"Letter","IT","EU","UK","FR","KR","Bust (cm)","Waist (cm)","Hips (cm)","chartType","clothing","translations",{"_2368":3142,"_2380":3148,"_2395":3154,"_2385":3160,"_2376":3166,"_2390":3172},{"_3127":3143,"_3123":3147},[3129,3130,3131,1554,3132,3133,2381,2386,3134,3144,3145,3146],"محيط الصدر (cm)","محيط الخصر (cm)","محيط الورك (cm)","بُني على مقاسات إيطالية فاخرة قياسية. غالبًا ما تُفصَّل ملابس غولدن غوز بقصة مريحة قليلاً — إذا كنت تفضل قياسًا أضيق، اختر مقاسًا أصغر؛ وإذا كنت بين مقاسين، اختر مقاسًا أكبر لمظهر مريح.",{"_3127":3149,"_3123":3153},[3129,3130,3131,1554,3132,3133,2381,2386,3134,3150,3151,3152],"バスト (cm)","ウエスト (cm)","ヒップ (cm)","標準的なイタリアのラグジュアリーサイズに基づいています。Golden Gooseの服はややリラックスしたフィットで仕立てられていることが多いため、よりタイトなフィットが好みの場合はワンサイズ下を、サイズで迷う場合はリラックスした見た目のためにワンサイズ上をお選びください。",{"_3127":3155,"_3123":3159},[3129,3130,3131,1554,3132,3133,2381,2386,3134,3156,3157,3158],"Vòng ngực (cm)","Vòng eo (cm)","Vòng mông (cm)","Dựa trên kích cỡ chuẩn của hàng hiệu Ý. Trang phục Golden Goose thường có phom hơi rộng/thoải mái — nếu bạn muốn ôm sát hơn, hãy chọn cỡ nhỏ hơn; nếu bạn ở giữa hai cỡ, chọn cỡ lớn hơn để có vẻ ngoài thoải mái.",{"_3127":3161,"_3123":3165},[3129,3130,3131,1554,3132,3133,2381,2386,3134,3162,3163,3164],"胸围 (cm)","腰围 (cm)","臀围 (cm)","基于意大利奢侈品的标准尺码。Golden Goose 的服装通常版型偏宽松——如果你喜欢更贴身的版型，请选择小一号；如果介于两个尺码之间，建议选择大一号以获得更宽松的效果。",{"_3127":3167,"_3123":3171},[3129,3130,3131,1554,3132,3133,2381,2386,3134,3168,3169,3170],"胸圍 (cm)","腰圍 (cm)","臀圍 (cm)","根據意大利標準高級時裝尺碼。Golden Goose 的衣服通常剪裁較為寬鬆 — 如果你想著得貼身一點，請選小一碼；若介乎兩個尺碼之間，選大一碼會有較休閒的效果。",{"_3127":3173,"_3123":3177},[3129,3130,3131,1554,3132,3133,2381,2386,3134,3174,3175,3176],"Busto (cm)","Cintura (cm)","Caderas (cm)","Basado en el tallaje estándar italiano de lujo. La ropa de Golden Goose suele cortarse con un ajuste ligeramente holgado: si prefieres un ajuste más ceñido, elige una talla menos; si estás entre tallas, elige una talla más para un look más relajado.",{"_15":3179,"_3049":1413,"_3050":2503,"_3051":3180,"_3121":3122,"_3123":3213,"_3125":3126,"_3127":3214,"_3138":3215,"_3140":3216},"43023981-158b-4645-8f4f-2a7d4c09357f",[3181,3186,3188,3191,3195,3199,3203,3208],[3054,2699,2699,3182,2699,2699,3074,3183,3184,3062,3185,3072],"32","165/84","85","74",[3064,2627,2627,3055,2627,2627,3083,3187,3072,3072,3060,3081],"170/88",[3074,2663,2663,3065,2663,2663,3091,3189,3190,3081,3070,3089],"175/92","95",[3083,3115,3115,3075,3115,3115,3192,3193,3194,3089,3062,3097],"LL","180/96","100",[3091,2331,2331,2645,2331,2331,3196,3197,3198,3097,3072,3105],"3L","185/100","105",[3099,3200,3200,2699,3200,3200,3201,3202,3111,3105,3081,3111],"52","4L","190/104",[3107,3204,3204,2627,3204,3204,3205,3206,3207,3111,3089,3120],"54","5L","195/108","115",[3114,3209,3209,2663,3209,3209,3210,3211,3119,3120,3097,3212],"56","6L","200/112","118","Men's sizes follow standard Italian conversions. Golden Goose men's tops and jackets are generally true to size with a modern/relaxed cut — size down if you want a slimmer fit.",[3129,3130,3131,1554,3132,3133,2381,2386,3134,3135,3136,3137],"clothing_men",{"_2368":3217,"_2380":3220,"_2395":3223,"_2385":3226,"_2376":3229,"_2390":3232},{"_3127":3218,"_3123":3219},[3129,3130,3131,1554,3132,3133,2381,2386,3134,3144,3145,3146],"مقاسات الرجال تتبع التحويلات الإيطالية القياسية. تكون قمصان وجاكيتات غولدن غوز للرجال عادةً مطابقة للمقاس مع قصة عصرية/مريحة — اختر مقاسًا أصغر إذا رغبت بقصة أضيق.",{"_3127":3221,"_3123":3222},[3129,3130,3131,1554,3132,3133,2381,2386,3134,3150,3151,3152],"メンズサイズは標準的なイタリアの換算に準じています。Golden Gooseのメンズトップス・ジャケットは概ねサイズ通りで、モダンかつややリラックスしたシルエットです。よりスリムなフィットを望む場合はワンサイズ下をお選びください。",{"_3127":3224,"_3123":3225},[3129,3130,3131,1554,3132,3133,2381,2386,3134,3156,3157,3158],"Kích cỡ nam theo quy đổi chuẩn của Ý. Áo và áo khoác nam Golden Goose thường đúng cỡ với phom dáng hiện đại/thoải mái — nếu muốn ôm sát hơn, hãy chọn cỡ nhỏ hơn.",{"_3127":3227,"_3123":3228},[3129,3130,3131,1554,3132,3133,2381,2386,3134,3162,3163,3164],"男装尺码遵循意大利标准换算。Golden Goose 男士上衣和夹克通常尺码正常，版型偏现代/宽松——如果想要更修身的效果，请选择小一号。",{"_3127":3230,"_3123":3231},[3129,3130,3131,1554,3132,3133,2381,2386,3134,3168,3169,3170],"男裝尺碼按意大利標準換算。Golden Goose 男士上衣和外套一般尺碼合身，採用現代／較寬鬆剪裁 — 想要更貼身的話，可選細一碼。",{"_3127":3233,"_3123":3234},[3129,3130,3131,1554,3132,3133,2381,2386,3134,3174,3175,3176],"Las tallas de hombre siguen las conversiones estándar italianas. Las camisetas y chaquetas de Golden Goose para hombre suelen corresponder a la talla habitual y tienen un corte moderno/relajado: elige una talla menos si quieres un ajuste más entallado.",{"_15":3236,"_3049":1413,"_3050":2503,"_3051":3237,"_3121":3122,"_3123":3270,"_3125":3126,"_3127":3271,"_3138":2527,"_3140":3272},"c12e1268-0bd2-4764-8747-fd9ee64ab1e7",[3238,3241,3245,3249,3254,3258,3262,3266],[3055,3055,3076,1417,3239,3240,3240],"22.0","220",[3242,3242,3058,1446,3243,3244,3244],"35","22.5","225",[3065,3065,3057,3246,3247,3248,3248],"3.5","23.0","230",[3250,3250,3251,3076,3252,3253,3253],"37","6.5","23.5","235",[3075,3075,3255,3058,3256,3257,3257],"7.5","24.0","240",[2573,2573,3259,3057,3260,3261,3261],"8.5","24.5","245",[2645,2645,3263,3251,3264,3265,3265],"9.5","25.0","250",[2681,2681,3267,3255,3268,3269,3269],"10.5","25.5","255","Golden Goose sneakers use Italian (EU/IT) shoe sizing. Many customers find they are true to size; if you are between sizes, try a half size down for a snug fit. Use JP (cm) and CN/KR (mm) as foot-length references.",[3130,3131,1554,3132,2381,2386,3134],{"_2368":3273,"_2380":3276,"_2395":3279,"_2385":3282,"_2376":3285,"_2390":3288},{"_3127":3274,"_3123":3275},[3130,3131,1554,3132,2381,2386,3134],"أحذية غولدن غوز الرياضية تستخدم مقاسات إيطالية (EU/IT). يجد كثير من العملاء أنها مطابقة للمقاس؛ إذا كنت بين مقاسين، جرّب نصف مقاس أصغر لمقاس محكم. استخدم JP (cm) وCN/KR (mm) كمرجع لطول القدم.",{"_3127":3277,"_3123":3278},[3130,3131,1554,3132,2381,2386,3134],"Golden Gooseのスニーカーはイタリア（EU/IT）サイズを使用しています。多くのお客様は普段のサイズで合うと感じていますが、サイズが中間の場合はフィット感を高めるためにハーフサイズ下をお試しください。JP（cm）およびCN/KR（mm）は足長の目安としてご利用ください。",{"_3127":3280,"_3123":3281},[3130,3131,1554,3132,2381,2386,3134],"Giày sneakers Golden Goose sử dụng kích cỡ Ý (EU/IT). Nhiều khách hàng cho rằng đúng cỡ; nếu bạn nằm giữa hai cỡ, thử chọn nhỏ hơn nửa cỡ để ôm khít. Sử dụng chỉ số JP (cm) và CN/KR (mm) làm tham chiếu chiều dài bàn chân.",{"_3127":3283,"_3123":3284},[3130,3131,1554,3132,2381,2386,3134],"Golden Goose 运动鞋采用意大利（EU/IT）鞋码。许多顾客认为尺码正常；如果介于两个尺码之间，试着小半码以获得更贴合的感觉。JP（cm）和 CN/KR（mm）为脚长参考。",{"_3127":3286,"_3123":3287},[3130,3131,1554,3132,2381,2386,3134],"Golden Goose 球鞋採用意大利（EU/IT）鞋碼。大部分顧客覺得尺碼正常；若介乎兩碼之間，可試細半碼以獲得較貼腳的效果。JP（cm）及 CN/KR（mm）為腳長參考。",{"_3127":3289,"_3123":3290},[3130,3131,1554,3132,2381,2386,3134],"Las zapatillas Golden Goose usan tallaje italiano (EU/IT). Muchos clientes consideran que calzan según la talla; si estás entre tallas, prueba con media talla menos para un ajuste ceñido. Usa JP (cm) y CN/KR (mm) como referencia de la longitud del pie.",{"_15":3292,"_3049":1413,"_3050":2503,"_3051":3293,"_3121":3122,"_3123":3319,"_3125":3126,"_3127":3320,"_3138":3321,"_3140":3322},"f6382bf3-3537-4d25-8dd2-06358a5b6c8c",[3294,3295,3296,3297,3300,3303,3306,3309,3312,3316],[2573,2573,3057,3058,3260,3261,3261],[2645,2645,3067,3057,3264,3265,3265],[2681,2681,3066,3067,3268,3269,3269],[2699,2699,3077,3066,3298,3299,3299],"26.0","260",[2717,2717,2115,3077,3301,3302,3302],"27.0","270",[2627,2627,3085,2115,3304,3305,3305],"28.0","280",[2609,2609,3084,3085,3307,3308,3308],"29.0","290",[2663,2663,3093,3084,3310,3311,3311],"30.0","300",[3313,3313,3092,3093,3314,3315,3315],"47","31.0","310",[3115,3115,3101,3092,3317,3318,3318],"32.0","320","Men's Golden Goose shoes follow Italian sizing (IT/EU). If you are between sizes, consider half-size down for a closer fit; JP (cm) and CN/KR (mm) are provided for foot-length reference.",[3130,3131,1554,3132,2381,2386,3134],"shoes_men",{"_2368":3323,"_2380":3326,"_2395":3329,"_2385":3332,"_2376":3335,"_2390":3338},{"_3127":3324,"_3123":3325},[3130,3131,1554,3132,2381,2386,3134],"أحذية غولدن غوز الرجالية تتبع المقاسات الإيطالية (IT/EU). إذا كنت بين مقاسين، فكّر في نصف مقاس أصغر لملاءمة أقرب؛ يتم توفير JP (cm) وCN/KR (mm) كمرجع لطول القدم.",{"_3127":3327,"_3123":3328},[3130,3131,1554,3132,2381,2386,3134],"メンズのGolden Gooseシューズはイタリアサイズ（IT/EU）に準じています。サイズが中間の場合はよりフィットさせたいときにハーフサイズ下を検討してください。JP（cm）およびCN/KR（mm）は足長の目安として記載しています。",{"_3127":3330,"_3123":3331},[3130,3131,1554,3132,2381,2386,3134],"Giày nam Golden Goose theo kích cỡ Ý (IT/EU). Nếu bạn ở giữa hai cỡ, cân nhắc chọn nhỏ hơn nửa cỡ để vừa hơn; JP (cm) và CN/KR (mm) được cung cấp để tham khảo chiều dài bàn chân.",{"_3127":3333,"_3123":3334},[3130,3131,1554,3132,2381,2386,3134],"男士 Golden Goose 鞋款遵循意大利尺码（IT/EU）。如果介于两个尺码之间，可考虑小半码以获得更贴合的尺码；JP（cm）和 CN/KR（mm）提供脚长参考。",{"_3127":3336,"_3123":3337},[3130,3131,1554,3132,2381,2386,3134],"男士 Golden Goose 鞋款採用意大利尺碼（IT/EU）。若介乎兩個尺碼之間，可考慮細半碼以獲更貼合的鞋感；JP（cm）及 CN/KR（mm）供作腳長參考。",{"_3127":3339,"_3123":3340},[3130,3131,1554,3132,2381,2386,3134],"Los zapatos de hombre Golden Goose siguen la talla italiana (IT/EU). Si estás entre tallas, considera media talla menos para un ajuste más ceñido; se proporcionan JP (cm) y CN/KR (mm) como referencia de la longitud del pie.","brandInfo",{"_3343":2503,"_17":3122,"_3344":-5,"_3345":-5},"slug","originCountry","originSizeSystem","actionData","errors"]