凡購物滿$750 免運費

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盡享全站節日限定折扣 | 結帳時輸入優惠碼 HOLIDAY20

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立即選購設計師減價：高達60%折扣

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Couture Fashion Group Corporation

15333 Culver Dr, Ste 340-2353, Irvine, California 92604, United States

聯絡我們：

電話： +1 (949) 535-4880

電郵： support@coutr.com

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資訊

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常見問題

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電郵通訊

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Curated designer fashion from authorized European boutiques.

Welcome to COUTR, a luxury marketplace offering authentic, premium fashion from the world’s most coveted designers and boutiques. Our mission is to bridge the gap between timeless luxury and modern convenience by delivering exceptional pieces straight to your wardrobe, no matter where you are. With a focus on trust, quality, and personalized service, every item on COUTR.COM is carefully sourced from our network of global partners. We guarantee 100% authenticity and a seamless shopping experience. Discover your next statement piece at COUTR.COM – where style is more than fashion, it’s a lifestyle.

Phone: +1 (949) 535-4880

Email: support@coutr.com

Operated by: Couture Fashion Group Corporation 15333 Culver Dr, Ste 340-2353, Irvine, California 92604, United States

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購滿 $30 即享免運費及免費退貨

全新環保單品登場！

對地球友善包裝 - 永遠如一！

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Order and Shipping Policy

At COUTR, we are committed to ensuring that your luxury fashion purchases are delivered securely and in a timely manner. Please review the information below to understand our shipping process.

Order Processing

All orders on COUTR are processed and shipped by our international vendors located across Europe. Once an order is placed, it is considered final—we are unable to modify, cancel, or apply price adjustments.

Vendors typically prepare and ship items within 1 to 3 business days. Please note that orders placed on weekends or public holidays will be processed on the following business day.

Our pricing and promotions vary daily based on vendor updates and market conditions. For this reason, we do not offer price adjustments for past orders if new discounts or offers become available after your purchase.

Order Cancellations

At COUTR, orders may be canceled within 1 hour of purchase. After this window, orders are immediately processed with our global vendors and can no longer be modified or canceled.

To request a cancellation within the 1-hour window, please contact our support team at support@coutr.com with your order number.

Shipping Carriers and Delivery Timeline

COUTR partners with major carriers for reliable worldwide delivery. Once your item has shipped, you will receive a confirmation email with tracking information.

Estimated delivery time after shipment: 3 to 6 business days
Please allow extra time during major holidays or due to customs clearance in your destination country.

Shipping Rates

COUTR offers complimentary shipping on all orders of $750 or more. A shipping fee of $35 applies to orders under $750.

Please note that any applicable customs duties, taxes, or import fees are not included in the order total and are the responsibility of the customer. These may be collected by the carrier at the time of delivery.

Tracking Your Order

Once your order is fulfilled, you will automatically receive an email with tracking details. After receiving it, please allow up to 24 hours for the tracking number to become active.

Shipping Restrictions

We offer worldwide shipping, but in rare cases, service to certain countries or regions may be unavailable due to carrier limitations. If we are unable to fulfill your order due to shipping restrictions, our customer service team will notify you immediately.

Returns and Shipping Deductions

Returns must be initiated through our automated return portal. Return shipping costs will be deducted from your refund unless otherwise specified. Please see our Return Policy for full details.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer service team at support@coutr.com.

Updated August 13, 2025

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We accept returns for all items within 14 calendar days of delivery for items in original condition, unworn and unused, with all tags and packaging intact.

Excluded items: For hygiene and safety reasons, we do not accept returns on underwear, swimwear, pierced jewelry (earrings), cosmetics, or any item marked as Final Sale.

Return Fees

Wrong shipment (incorrect item, size, or color; damaged or not as described): Free return label.
All other returns: A USD $30 shipping label fee per item will be deducted from your refund. This fee is for the label only, not the entire return.

Import Duties & VAT

Import duties (on the original import and on return export) are non-refundable, as these are collected by customs and cannot be reimbursed by COUTR.
VAT on return shipments will be handled by COUTR and will not be recharged to you.

Return Timeline & Conditions

Customers have 14 calendar days from the delivery date to request a return.
If your return is approved, it must be shipped back within that same 14-day window (based on the carrier’s first scan).
Late returns may be refused and, if refused, the $30 label fee (if issued) will still be charged.

Item condition requirements:

New, unworn, unwashed, unused, undamaged
All original tags/labels attached in original position
Original packaging and accessories included (e.g., boxes, dust bags, authenticity cards)
Brand packaging must be protected — do not tape directly onto shoe boxes or brand boxes

Return Authorization

All returns must be pre-approved and use the COUTR-issued label.
Returns shipped without our authorization may be refused and returned at your expense.

Rejected Returns

If a returned item does not meet our condition requirements, it will be rejected and shipped back to you at your expense. If you do not arrange re-shipment within 14 days, the item may be considered abandoned.

Return Process

Submit your request via our Return Portal: https://returns.coutr.com
We’ll review and confirm eligibility.
If approved, we’ll issue a return label.
You can dropoff or schedule a pickup from the carrier on the label

Multiple-Item Orders

If your order contains items from different vendors, each item must be returned separately using the specific label provided for that item. Combining items into one return shipment may delay or void your refund.

Refused Deliveries & Incorrect Returns

Refusing delivery for reasons other than damage/defect counts as a return and will incur the $30 label fee plus any non-refundable duties.
Items shipped to the wrong address or without COUTR’s approval will not be refunded.

Refunds

Refunds are processed within 10 business days after the returned item is received and inspected at the vendor’s warehouse. Original shipping fee is nonrefundable.

Deductions (when applicable):

$30 return label fee per item (not charged for wrong shipments)
Non-refundable import duties

Your bank/payment provider may take additional time to post the credit.

Exchanges

We do not offer direct exchanges. To receive another item, please place a new order once your return has been processed.

Excessive Returns

We monitor return activity. Repeated returns that represent a significant portion of your purchases may result in account review or closure.

Last Updated: Sep 1, 2026

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Statement vintage-effect denim design crafted for a worn-in, fashion-forward look.
Versatile outerwear silhouette ideal for layering from day to night.
Lightweight feel with classic denim structure and timeless styling.
Effortless to pair with everything from casual sets to elevated basics.
Designed for women, perfect for spring wardrobes and transitional weather.

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Số đo cơ thể tính bằng cm — chọn theo số đo khi có thể. Nhiều sản phẩm Balenciaga được thiết kế có phom rộng (oversized) một cách chủ ý; các kiểu ôm sát có thể nhỏ hơn — cân nhắc tăng một kích cỡ.",{"_3268":3302,"_3265":3306},[3270,3271,3272,1838,3273,3274,2743,2748,3275,3303,3304,3305],"胸围 (cm)","腰围 (cm)","臀围 (cm)","Balenciaga 使用意大利（IT）尺码。身体测量单位为厘米——尽量按测量选择尺码。许多 Balenciaga 单品刻意偏大；贴身款可能偏小（可考虑大一号）。",{"_3268":3308,"_3265":3312},[3270,3271,3272,1838,3273,3274,2743,2748,3275,3309,3310,3311],"胸圍 (cm)","腰圍 (cm)","臀圍 (cm)","Balenciaga 採用意大利 (IT) 尺碼。身體量度以厘米 (cm) 為單位 — 如有可能請以實際量度數據揀碼。許多 Balenciaga 款式刻意做得寬鬆；修身款可能偏小（可考慮大一碼）。",{"_3268":3314,"_3265":3318},[3270,3271,3272,1838,3273,3274,2743,2748,3275,3315,3316,3317],"Busto (cm)","Cintura (cm)","Caderas (cm)","Balenciaga usa tallas italianas (IT). Las medidas del cuerpo están en cm — elija según las medidas cuando sea posible. Muchas prendas de Balenciaga son intencionadamente holgadas; los estilos entallados pueden quedar pequeños (considere subir una talla).",{"_15":3320,"_3192":1703,"_3193":2866,"_3194":3321,"_3264":1141,"_3265":3355,"_3267":-5,"_3268":3356,"_3279":3357,"_3281":3358},"ba172214-56d6-4b1a-8a21-0536ff6ce1d9",[3322,3327,3331,3335,3339,3344,3348,3352],[3323,3323,3202,3324,3325,3326,3326],"35","2.5","22.5","225",[3198,3198,3211,3328,3329,3330,3330],"3.5","23.5","230",[3332,3332,3333,3201,3329,3334,3334],"37","6.5","235",[3209,3209,3336,3202,3337,3338,3338],"7.5","24.5","240",[3340,3340,3341,3211,3342,3343,3343],"39","8.5","25.0","245",[3220,3220,3345,3212,3346,3347,3347],"9.5","25.5","250",[3349,3349,2473,3336,3350,3351,3351],"41","26.5","255",[3228,3228,3229,3341,3353,3354,3354],"27.0","260","Balenciaga shoes are labeled in EU/IT sizing. Many sneaker styles have a roomier/toe-box fit; some customers size down half for snug fit or up half for thicker socks. Use EU size when possible.",[3271,3272,1838,3273,2743,2748,3275],"shoes",{"_2730":3359,"_2742":3362,"_2757":3365,"_2747":3368,"_2738":3371,"_2752":3374},{"_3268":3360,"_3265":3361},[3271,3272,1838,3273,2743,2748,3275],"تُوسَم أحذية Balenciaga بمقاسات الاتحاد الأوروبي/إيطاليا (EU/IT). العديد من موديلات السنيكرز تمتاز باتساع في منطقة مقدمة القدم (صندوق الأصابع)؛ بعض العملاء يخفضون نصف مقاس للحصول على ملاءمة محكمة أو يزيدون نصف مقاس عند ارتداء جوارب سميكة. استخدم مقاس الاتحاد الأوروبي عندما يكون ذلك ممكنًا.",{"_3268":3363,"_3265":3364},[3271,3272,1838,3273,2743,2748,3275],"バレンシアガの靴はEU/IT表記です。多くのスニーカースタイルはつま先まわりにゆとりのあるフィット感のものが多く、ぴったりめを好む場合はハーフサイズ下、厚手の靴下を履く場合はハーフサイズ上を選ぶお客様もいます。可能であればEUサイズを参照してください。",{"_3268":3366,"_3265":3367},[3271,3272,1838,3273,2743,2748,3275],"Giày Balenciaga được ghi kích cỡ theo chuẩn EU/IT. Nhiều mẫu sneaker có phần hộp mũi rộng hơn; một số khách hàng chọn giảm nửa cỡ để ôm chân hơn hoặc tăng nửa cỡ khi đi tất dày. Dùng kích cỡ EU khi có thể.",{"_3268":3369,"_3265":3370},[3271,3272,1838,3273,2743,2748,3275],"Balenciaga 鞋款以 EU/IT 尺码标注。许多运动鞋款鞋头空间较为宽敞；有些顾客会选择小半码以获得更贴合的感觉，或因穿厚袜子而选择大半码。尽量使用 EU 尺码。",{"_3268":3372,"_3265":3373},[3271,3272,1838,3273,2743,2748,3275],"Balenciaga 鞋款以 EU/IT 尺碼標示。許多波鞋款式鞋頭或楦位較闊；有客人為貼身感會細半碼，或因穿厚襪而大半碼。如可行請以 EU 尺碼為準。",{"_3268":3375,"_3265":3376},[3271,3272,1838,3273,2743,2748,3275],"Los zapatos Balenciaga están etiquetados en tallas EU/IT. Muchos modelos de zapatillas tienen una horma más amplia o más espacio en la puntera; algunos clientes bajan media talla para un ajuste ceñido o suben media talla para usar calcetines más gruesos. Utilice la talla EU cuando sea posible.",{"_15":3378,"_3192":1703,"_3193":2866,"_3194":3379,"_3264":1141,"_3265":3400,"_3267":-5,"_3268":3401,"_3279":3402,"_3281":3403},"045b7678-5566-4277-b813-d9f028f7fb60",[3380,3383,3385,3387,3389,3391,3394,3397],[3197,3204,3220,3381,3381,3220,3204,3230,3217,3262,3239,3382],"30","90",[2971,3214,3228,3199,3199,3228,3214,3237,3382,3382,3247,3384],"94",[3219,3224,3204,3210,3210,3204,3224,3245,3226,3384,3255,3386],"98",[2935,2693,3214,3198,3198,3214,2693,3253,3384,3386,3262,3388],"102",[3234,3238,3224,3209,3209,3224,3238,3261,3232,3388,3382,3390],"106",[3242,3246,2693,3220,3220,2693,3246,3392,3386,3390,3384,3393],"190","110",[3250,3254,3238,3228,3228,3238,3254,3395,3240,3393,3386,3396],"194","114",[3258,3206,3246,3204,3204,3246,3206,3398,3388,3396,3388,3399],"198","118","Men's sizes follow Italian (IT) sizing. Measurements are body (chest/waist/hips) in cm. Balenciaga men's tailoring can run small in slim cuts; size up for layered or oversized looks.",[3270,3271,3272,1838,3273,3274,2743,2748,3275,3276,3277,3278],"clothing_men",{"_2730":3404,"_2742":3407,"_2757":3410,"_2747":3413,"_2738":3416,"_2752":3419},{"_3268":3405,"_3265":3406},[3270,3271,3272,1838,3273,3274,2743,2748,3275,3285,3286,3287],"مقاسات الرجال تتبع المقاسات الإيطالية (IT). القياسات هي قياسات الجسم (الصدر/الخصر/الوركين) بالسنتيمتر. تفصيل Balenciaga الرجالي قد يكون صغيرًا في القصات الضيقة؛ اختر مقاسًا أكبر للطبقات أو للإطلالات الواسعة.",{"_3268":3408,"_3265":3409},[3270,3271,3272,1838,3273,3274,2743,2748,3275,3291,3292,3293],"メンズサイズはイタリア（IT）サイズに準じます。採寸は身体（胸囲／ウエスト／ヒップ）をcmで表しています。バレンシアガのメンズの仕立てはスリムカットだと小さめに感じることがあるため、重ね着やオーバーサイズのルックにはワンサイズ上をおすすめします。",{"_3268":3411,"_3265":3412},[3270,3271,3272,1838,3273,3274,2743,2748,3275,3297,3298,3299],"Kích cỡ nam theo chuẩn Ý (IT). Số đo là số đo cơ thể (ngực/eo/mông) tính bằng cm. Trang phục may của Balenciaga cho nam có thể hơi nhỏ ở các dáng ôm (slim); tăng kích cỡ cho kiểu mặc nhiều lớp hoặc phong cách oversized.",{"_3268":3414,"_3265":3415},[3270,3271,3272,1838,3273,3274,2743,2748,3275,3303,3304,3305],"男装尺码遵循意大利（IT）尺码。尺寸以身体测量（胸围/腰围/臀围）厘米为准。Balenciaga 男装在修身剪裁时可能偏小；若需叠穿或想要宽松造型，建议大一号。",{"_3268":3417,"_3265":3418},[3270,3271,3272,1838,3273,3274,2743,2748,3275,3309,3310,3311],"男裝尺碼採用意大利 (IT) 標準。量度為身體尺寸（胸圍／腰圍／臀圍），以厘米為單位。Balenciaga 男裝剪裁若為修身版型可能偏細；若要疊穿或追求寬鬆造型，建議大一碼。",{"_3268":3420,"_3265":3421},[3270,3271,3272,1838,3273,3274,2743,2748,3275,3315,3316,3317],"Las tallas de hombre siguen la numeración italiana (IT). Las medidas son del cuerpo (pecho/cintura/caderas) en cm. La sastrería masculina de Balenciaga puede quedar pequeña en cortes slim; suba una talla para looks con capas o de estilo oversize.",{"_15":3423,"_3192":1703,"_3193":2866,"_3194":3424,"_3264":1141,"_3265":3452,"_3267":-5,"_3268":3453,"_3279":3454,"_3281":3455},"26294101-d8e6-4d1c-8284-a085c5e6ff1c",[3425,3427,3428,3430,3431,3434,3438,3443,3447],[3340,3340,3211,3426,3337,3343,3343],"5.5",[3220,3220,3212,3333,3342,3347,3347],[3349,3349,3221,3336,3429,3351,3351],"26.0",[3228,3228,3341,3221,3350,3354,3354],[3432,3432,3345,3222,3353,3433,3433],"43","265",[3204,3204,3435,3345,3436,3437,3437],"10.5","28.0","270",[3439,3439,3440,3435,3441,3442,3442],"45","11.5","29.0","275",[3214,3214,3444,3440,3445,3446,3446],"12.5","30.0","280",[3448,3448,3449,3444,3450,3451,3451],"47","13.5","31.0","285","Balenciaga shoe sizing is given in EU/IT. Many sneaker models (especially chunky or fashion sneakers) may feel narrow or long — some customers choose half a size up; check product fit notes if available.",[3271,3272,1838,3273,2743,2748,3275],"shoes_men",{"_2730":3456,"_2742":3459,"_2757":3462,"_2747":3465,"_2738":3468,"_2752":3471},{"_3268":3457,"_3265":3458},[3271,3272,1838,3273,2743,2748,3275],"تُعطى مقاسات أحذية Balenciaga بالاتحاد الأوروبي/إيطاليا (EU/IT). العديد من موديلات السنيكرز (وخاصة الأحذية السميكة أو الموديلات العصرية) قد تبدو ضيقة أو طويلة — يختار بعض العملاء زيادة نصف مقاس؛ راجع ملاحظات ملاءمة المنتج إن كانت متاحة.",{"_3268":3460,"_3265":3461},[3271,3272,1838,3273,2743,2748,3275],"バレンシアガのシューズサイズ表記はEU/ITです。多くのスニーカーモデル（特にチャンキーやファッションスニーカー）は細めまたは長めに感じることがあり、ハーフサイズ上を選ぶお客様もいます。商品にフィットに関する注意書きがあれば確認してください。",{"_3268":3463,"_3265":3464},[3271,3272,1838,3273,2743,2748,3275],"Kích cỡ giày Balenciaga được ghi theo EU/IT. Nhiều mẫu sneaker (đặc biệt là sneaker dáng chunky hoặc sneaker thời trang) có thể cảm thấy hẹp hoặc dài — một số khách hàng chọn tăng nửa cỡ; kiểm tra ghi chú về độ vừa vặn trên sản phẩm nếu có.",{"_3268":3466,"_3265":3467},[3271,3272,1838,3273,2743,2748,3275],"Balenciaga 鞋码以 EU/IT 标注。许多运动鞋款（尤其是厚底或时尚款）可能感觉偏窄或偏长——有些顾客会选择大半码；如有产品尺码说明，请参阅。",{"_3268":3469,"_3265":3470},[3271,3272,1838,3273,2743,2748,3275],"Balenciaga 鞋碼以 EU/IT 標示。許多波鞋型號（特別是厚底或時尚款）可能感覺鞋身偏窄或偏長 — 有客人會選擇大半碼；如有產品尺碼或試穿建議，請參考該商品說明。",{"_3268":3472,"_3265":3473},[3271,3272,1838,3273,2743,2748,3275],"La talla de los zapatos Balenciaga se indica en EU/IT. Muchos modelos de zapatillas (especialmente las chunky o de moda) pueden sentirse estrechos o largos — algunos clientes optan por media talla más; consulte las notas de ajuste del producto si están disponibles.","brandInfo",{"_3476":2866,"_17":1141,"_3477":3478,"_3479":3272},"slug","originCountry","Spain","originSizeSystem","actionData","errors"]