FREE SHIPPING ON ALL ORDERS OVER $1000

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SIGN UP TO OUR EMAIL NEWSLETTER AND GET 10% OFF YOUR NEXT ORDER

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SHOP OUR DESIGNER SALE: UP TO 60% OFF

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ENJOY EXTRA 20% OFF OUR SUMMER SALE EVENT | USE CODE - SUMMER20

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Couture Fashion Group Corporation

15333 Culver Dr, Ste 340-2353, Irvine, California 92604, United States

Contact Us:

Phone: +1 (949) 535-4880

Email: support@coutr.com

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Information

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Frequently Asked Questions

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Newsletter

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Curated designer fashion from authorized European boutiques.

Welcome to COUTR, a luxury marketplace offering authentic, premium fashion from the world’s most coveted designers and boutiques. Our mission is to bridge the gap between timeless luxury and modern convenience by delivering exceptional pieces straight to your wardrobe, no matter where you are. With a focus on trust, quality, and personalized service, every item on COUTR.COM is carefully sourced from our network of global partners. We guarantee 100% authenticity and a seamless shopping experience. Discover your next statement piece at COUTR.COM – where style is more than fashion, it’s a lifestyle.

Phone: +1 (949) 535-4880

Email: support@coutr.com

Operated by: Couture Fashion Group Corporation 15333 Culver Dr, Ste 340-2353, Irvine, California 92604, United States

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Free delivery and returns from $30

New eco friendly arrivals!

Planet friendly packaging - always!

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Order and Shipping Policy

At COUTR, we are committed to ensuring that your luxury fashion purchases are delivered securely and in a timely manner. Please review the information below to understand our shipping process.

Order Processing

All orders on COUTR are processed and shipped by our international vendors located across Europe. Once an order is placed, it is considered final—we are unable to modify, cancel, or apply price adjustments.

Vendors typically prepare and ship items within 1 to 3 business days. Please note that orders placed on weekends or public holidays will be processed on the following business day.

Our pricing and promotions vary daily based on vendor updates and market conditions. For this reason, we do not offer price adjustments for past orders if new discounts or offers become available after your purchase.

Order Cancellations

At COUTR, orders may be canceled within 1 hour of purchase. After this window, orders are immediately processed with our global vendors and can no longer be modified or canceled.

To request a cancellation within the 1-hour window, please contact our support team at support@coutr.com with your order number.

Shipping Carriers and Delivery Timeline

COUTR partners with DHL for reliable worldwide delivery. Once your item has shipped, you will receive a confirmation email with tracking information.

Estimated delivery time after shipment: 3 to 6 business days
Please allow extra time during major holidays or due to customs clearance in your destination country.

Shipping Rates

COUTR offers complimentary shipping on all orders of $1000 or more. A shipping fee of $35 applies to orders under $1000.

Please note that any applicable customs duties, taxes, or import fees are not included in the order total and are the responsibility of the customer. These may be collected by the carrier at the time of delivery.

Tracking Your Order

Once your order is fulfilled, you will automatically receive an email with tracking details. After receiving it, please allow up to 24 hours for the tracking number to become active.

Shipping Restrictions

We offer worldwide shipping, but in rare cases, service to certain countries or regions may be unavailable due to carrier limitations. If we are unable to fulfill your order due to shipping restrictions, our customer service team will notify you immediately.

Returns and Shipping Deductions

Returns must be initiated through our automated return portal. Return shipping costs will be deducted from your refund unless otherwise specified. Please see our Return Policy for full details.

Contact Us

If you have any questions regarding your shipment or delivery, please contact our customer service team at support@coutr.com.

Updated August 13, 2025

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We accept returns for all items within 14 calendar days of delivery for items in original condition, unworn and unused, with all tags and packaging intact.

Excluded items: For hygiene and safety reasons, we do not accept returns on underwear, swimwear, pierced jewelry (earrings), cosmetics, or any item marked as Final Sale.

Return Fees

Wrong shipment (incorrect item, size, or color; damaged or not as described): Free return label.
All other returns: A USD $30 shipping label fee per item will be deducted from your refund. This fee is for the label only, not the entire return.

Import Duties & VAT

Import duties (on the original import and on return export) are non-refundable, as these are collected by customs and cannot be reimbursed by COUTR.
VAT on return shipments will be handled by COUTR and will not be recharged to you.

Return Timeline & Conditions

Customers have 14 calendar days from the delivery date to request a return.
If your return is approved, it must be shipped back within that same 14-day window (based on the carrier’s first scan).
Late returns may be refused and, if refused, the $30 label fee (if issued) will still be charged.

Item condition requirements:

New, unworn, unwashed, unused, undamaged
All original tags/labels attached in original position
Original packaging and accessories included (e.g., boxes, dust bags, authenticity cards)
Brand packaging must be protected — do not tape directly onto shoe boxes or brand boxes

Return Authorization

All returns must be pre-approved and use the COUTR-issued label.
Returns shipped without our authorization may be refused and returned at your expense.

Rejected Returns

If a returned item does not meet our condition requirements, it will be rejected and shipped back to you at your expense. If you do not arrange re-shipment within 14 days, the item may be considered abandoned.

Return Process

Submit your request via our Return Portal: https://www.coutr.com/account/returns
We’ll review and confirm eligibility.
If approved, we’ll issue a return label.
You can dropoff or schedule a pickup from the carrier on the label

Multiple-Item Orders

If your order contains items from different vendors, each item must be returned separately using the specific label provided for that item. Combining items into one return shipment may delay or void your refund.

Refused Deliveries & Incorrect Returns

Refusing delivery for reasons other than damage/defect counts as a return and will incur the $30 label fee plus any non-refundable duties.
Items shipped to the wrong address or without COUTR’s approval will not be refunded.

Refunds

Refunds are processed within 3 business days after the returned item is received and inspected at the vendor’s warehouse.

Deductions (when applicable):

$30 return label fee per item (not charged for wrong shipments)
Non-refundable import duties

Your bank/payment provider may take additional time to post the credit.

Exchanges

We do not offer direct exchanges. To receive another item, please place a new order once your return has been processed.

Excessive Returns

We monitor return activity. Repeated returns that represent a significant portion of your purchases may result in account review or closure.

Last Updated: Aug 12, 2025

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Crafted from premium 100% lamb leather for a luxurious feel.
Designed for the Spring/Summer 2026 collection, perfect for transitional weather.
Timeless silhouette that pairs seamlessly with a variety of outfits.
Versatile style suitable for both casual and dressy occasions.
Ideal for layering over tops or dresses to elevate your look.

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Designed for the Spring/Summer 2026 collection, perfect for transitional weather. Timeless ...","alternates",[3342,3346,3349,3352,3355,3358,3361,3364,3367,3370,3372,3375,3378,3381,3384,3387,3390,3393,3396],{"_23":3343,"_1816":3344,"_3345":1671},"https://www.coutr.com/products/herill-themblethestanether-mini-jacket","en-US","default",{"_23":3347,"_1816":3348,"_3345":6},"https://www.coutr.com/en-au/products/herill-themblethestanether-mini-jacket","en-AU",{"_23":3350,"_1816":3351,"_3345":6},"https://www.coutr.com/en-ca/products/herill-themblethestanether-mini-jacket","en-CA",{"_23":3353,"_1816":3354,"_3345":6},"https://www.coutr.com/en-cn/products/herill-themblethestanether-mini-jacket","en-CN",{"_23":3356,"_1816":3357,"_3345":6},"https://www.coutr.com/en-de/products/herill-themblethestanether-mini-jacket","en-DE",{"_23":3359,"_1816":3360,"_3345":6},"https://www.coutr.com/en-es/products/herill-themblethestanether-mini-jacket","en-ES",{"_23":3362,"_1816":3363,"_3345":6},"https://www.coutr.com/en-fr/products/herill-themblethestanether-mini-jacket","en-FR",{"_23":3365,"_1816":3366,"_3345":6},"https://www.coutr.com/en-gb/products/herill-themblethestanether-mini-jacket","en-GB",{"_23":3368,"_1816":3369,"_3345":6},"https://www.coutr.com/en-hk/products/herill-themblethestanether-mini-jacket","en-HK",{"_23":1782,"_1816":3371,"_3345":6},"en-IT",{"_23":3373,"_1816":3374,"_3345":6},"https://www.coutr.com/en-jp/products/herill-themblethestanether-mini-jacket","en-JP",{"_23":3376,"_1816":3377,"_3345":6},"https://www.coutr.com/en-nl/products/herill-themblethestanether-mini-jacket","en-NL",{"_23":3379,"_1816":3380,"_3345":6},"https://www.coutr.com/en-vn/products/herill-themblethestanether-mini-jacket","en-VN",{"_23":3382,"_1816":3383,"_3345":6},"https://www.coutr.com/ar/products/herill-themblethestanether-mini-jacket","ar-US",{"_23":3385,"_1816":3386,"_3345":6},"https://www.coutr.com/es/products/herill-themblethestanether-mini-jacket","es-US",{"_23":3388,"_1816":3389,"_3345":6},"https://www.coutr.com/ja/products/herill-themblethestanether-mini-jacket","ja-US",{"_23":3391,"_1816":3392,"_3345":6},"https://www.coutr.com/vi/products/herill-themblethestanether-mini-jacket","vi-US",{"_23":3394,"_1816":3395,"_3345":6},"https://www.coutr.com/zh-cn/products/herill-themblethestanether-mini-jacket","zh_cn-US",{"_23":3397,"_1816":3398,"_3345":6},"https://www.coutr.com/zh-hk/products/herill-themblethestanether-mini-jacket","zh_tw-US",[3400,3411],{"_1789":1790,"_1791":3401,"_3402":3403},"BreadcrumbList","itemListElement",[3404,3410],{"_1791":3405,"_3406":2128,"_17":3407,"_3408":3409},"ListItem","position","Products","item","https://www.coutr.com/products",{"_1791":3405,"_3406":3275,"_17":2768},{"_1789":1790,"_1791":3412,"_25":3413,"_19":3339,"_39":3415,"_17":2768,"_3416":3417,"_2916":1837,"_23":1782},"Product",{"_1791":3414,"_17":2770},"Brand",[2802],"offers",[3418],{"_1791":3419,"_3420":3421,"_2913":1917,"_3422":1823,"_2916":1837,"_23":1782},"Offer","availability","https://schema.org/InStock","priceCurrency","recommended",["P",3424],[],"brandSizeCharts",[3428,3560],{"_15":3429,"_3430":1671,"_3431":3432,"_3433":3434,"_3505":3506,"_3507":3508,"_3509":-5,"_3510":3511,"_3521":2834,"_3522":3523},"7f82c8ab-51c2-4366-9673-545650202dd8","generatedByAi","brandSlug","herill","rows",[3435,3446,3456,3465,3473,3481,3490,3499],[3436,3437,3438,3439,3440,3438,3074,3441,3442,3443,3444,3445],"XXS","36","32","0","4","155/76A","44","78","60","86",[3447,3448,3449,1675,3450,3449,3451,3452,3442,3453,3454,3455],"XS","38","34","6","7","160/80A","82","64","90",[3457,3458,3437,3440,3459,3437,3460,3461,3462,3445,3463,3464],"S","40","8","9","165/84A","55","68","94",[3466,3467,3448,3450,2429,3448,3468,3469,3470,3455,3471,3472],"M","42","11","170/88A","66","72","98",[3474,3442,3458,3459,3475,3458,3476,3477,3478,3464,3479,3480],"L","12","13","175/92A","77","76","102",[3482,3483,3467,2429,3484,3467,3485,3486,3487,3472,3488,3489],"XL","46","14","15","180/96A","88","80","106",[3491,3492,3442,3475,3493,3442,3494,3495,3496,3480,3497,3498],"XXL","48","16","17","185/100A","99","84","110",[3500,2649,3483,3484,3501,3483,3502,3503,3498,3489,3487,3504],"3XL","18","19","190/104A","114","brandName","Herill","notes","Herill is primarily a menswear label; this women's chart is an Italian-luxury standard approximation. Always check item measurements.","sourceUrl","columns",[3512,3513,3514,1806,3515,3516,2701,2706,3517,3518,3519,3520],"Letter","IT","EU","UK","FR","KR","Bust (cm)","Waist (cm)","Hips (cm)","chartType","translations",{"_2687":3524,"_2700":3530,"_2715":3536,"_2705":3542,"_2695":3548,"_2710":3554},{"_3510":3525,"_3507":3529},[3512,3513,3514,1806,3515,3516,2701,2706,3517,3526,3527,3528],"محيط الصدر (cm)","محيط الخصر (cm)","محيط الورك (cm)","هيريل علامة أزياء رجالية في المقام الأول؛ هذا الجدول الخاص بالنساء هو تقريب لمعيار الفخامة الإيطالية. تحقق دائمًا من مقاسات القطعة.",{"_3510":3531,"_3507":3535},[3512,3513,3514,1806,3515,3516,2701,2706,3517,3532,3533,3534],"バスト (cm)","ウエスト (cm)","ヒップ (cm)","Herillは主にメンズウェアのブランドで、このレディースサイズ表はイタリア高級ブランドの標準をもとにした概算です。必ず商品の寸法を確認してください。",{"_3510":3537,"_3507":3541},[3512,3513,3514,1806,3515,3516,2701,2706,3517,3538,3539,3540],"Vòng ngực (cm)","Vòng eo (cm)","Vòng mông (cm)","Herill chủ yếu là thương hiệu thời trang nam; bảng kích cỡ dành cho nữ này chỉ là xấp xỉ theo tiêu chuẩn sang trọng của Ý. Luôn kiểm tra số đo sản phẩm.",{"_3510":3543,"_3507":3547},[3512,3513,3514,1806,3515,3516,2701,2706,3517,3544,3545,3546],"胸围 (cm)","腰围 (cm)","臀围 (cm)","Herill 主要是男装品牌；这份女装尺码表是对意大利奢侈品牌尺码标准的近似。请务必核对商品的实际尺寸。",{"_3510":3549,"_3507":3553},[3512,3513,3514,1806,3515,3516,2701,2706,3517,3550,3551,3552],"胸圍 (cm)","腰圍 (cm)","臀圍 (cm)","Herill 主要是男裝品牌；此女裝尺碼表僅為按意大利奢侈品牌標準的近似參考。購買前請務必核對商品平鋪尺寸。",{"_3510":3555,"_3507":3559},[3512,3513,3514,1806,3515,3516,2701,2706,3517,3556,3557,3558],"Busto (cm)","Cintura (cm)","Caderas (cm)","Herill es principalmente una marca de ropa masculina; esta tabla de tallas para mujer es una aproximación al estándar italiano de lujo. Comprueba siempre las medidas del artículo.",{"_15":3561,"_3430":1671,"_3431":3432,"_3433":3562,"_3505":3506,"_3507":3597,"_3509":-5,"_3510":3598,"_3521":3599,"_3522":3600},"70cde80d-2c5e-44a9-b0b3-3e3d4590f04e",[3563,3567,3569,3572,3575,3581,3585,3591],[3436,3442,3442,3449,3449,3442,3497,3564,3565,3445,3566,3455],"170/86A","85","74",[3447,3483,3483,3437,3437,3483,3445,3568,3455,3455,3443,3464],"175/88A",[3457,3492,3492,3448,3448,3492,3487,3570,3571,3464,3453,3472],"180/92A","95",[3466,2649,2649,3458,3458,2649,3455,3573,3574,3472,3445,3480],"185/96A","100",[3474,3576,3576,3467,3467,3576,3577,3578,3579,3580,3455,3489],"52","92","190/100A","105","104",[3482,3582,3582,3442,3442,3582,3464,3583,3498,3584,3464,3498],"54","195/104A","108",[3491,3586,3586,3483,3483,3586,3587,3588,3589,3590,3472,3504],"56","96","200/108A","115","112",[3500,3592,3592,3492,3492,3592,3472,3593,3594,3595,3480,3596],"58","205/112A","120","116","118","Herill is principally a men's brand — chart uses standard Italian menswear sizing as a guide. For best fit, compare product flat measurements to your body measurements.",[3512,3513,3514,1806,3515,3516,2701,2706,3517,3518,3519,3520],"clothing_men",{"_2687":3601,"_2700":3604,"_2715":3607,"_2705":3610,"_2695":3613,"_2710":3616},{"_3510":3602,"_3507":3603},[3512,3513,3514,1806,3515,3516,2701,2706,3517,3526,3527,3528],"هيريل علامة مخصصة للرجال أساسًا — يستخدم الجدول معيار مقاسات الملابس الرجالية الإيطالية كمرجع. للحصول على أفضل ملاءمة، قارن مقاسات المنتج المسطحة بمقاسات جسمك.",{"_3510":3605,"_3507":3606},[3512,3513,3514,1806,3515,3516,2701,2706,3517,3532,3533,3534],"Herillは主にメンズブランドです — このサイズ表はイタリアのメンズ標準サイズを参考にしています。最適なフィットのため、商品の平置き実寸をご自身の身体寸法と比較してください。",{"_3510":3608,"_3507":3609},[3512,3513,3514,1806,3515,3516,2701,2706,3517,3538,3539,3540],"Herill chủ yếu là thương hiệu nam — bảng này sử dụng kích cỡ tiêu chuẩn may nam của Ý làm hướng dẫn. Để có vừa vặn tốt nhất, so sánh số đo phẳng của sản phẩm với số đo cơ thể của bạn.",{"_3510":3611,"_3507":3612},[3512,3513,3514,1806,3515,3516,2701,2706,3517,3544,3545,3546],"Herill 主要是男装品牌——此尺码表以意大利男装的标准为参考。为获得最佳合身度，请将产品的平铺测量尺寸与您的身体尺寸进行对比。",{"_3510":3614,"_3507":3615},[3512,3513,3514,1806,3515,3516,2701,2706,3517,3550,3551,3552],"Herill 以男裝為主 — 此尺碼表以意大利男裝標準作參考。為達至最佳合身效果，請將產品的平鋪尺寸與你的身體尺寸比較。",{"_3510":3617,"_3507":3618},[3512,3513,3514,1806,3515,3516,2701,2706,3517,3556,3557,3558],"Herill es principalmente una marca de ropa masculina — la tabla usa la talla estándar italiana de ropa de hombre como guía. Para un mejor ajuste, compara las medidas planas del producto con las de tu cuerpo.","brandInfo",{"_3621":3432,"_17":3506,"_3622":-5,"_3623":-5},"slug","originCountry","originSizeSystem","actionData","errors"]

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